Qadr Privacy Policy

This Privacy Policy explains how Qadr ("we", "us", "the app") collects, uses, and protects your personal information when you use our mobile application. We are committed to protecting your privacy and being transparent about how your data is used.

Qadr is operated by Technique Technologies Ltd, a company registered in England and Wales.

1. What this policy covers

This policy applies to the Qadr mobile app on iOS and Android, and any related services we provide. It does not cover third-party services that you may access through Qadr (such as Apple Sign In, Google Sign In) — those are governed by their own privacy policies.

2. What information we collect

We collect only what is necessary to provide the app's features.

2.1 Information you provide

• Account information: when you create an account, we collect your name, email address, and a password (which we store securely, hashed — we never see your actual password). If you sign in with Google or Apple, we receive your name and email from them.
• Profile information: your stated gender (optional — used to show you relevant check-in questions; you can choose "Prefer not to say").
• Your goals and journal content: the yearly goals you set per pillar, the daily check-in questions you choose, your daily yes/no answers, your written reflections, and your prayer tracking.
• Subscription information: managed by Apple (App Store) and Google (Play Store). We do not collect or store payment card details — these never reach our servers.

2.2 Information collected automatically

• Device information: device type, operating system version, app version. Used to provide platform-appropriate features and to diagnose technical issues.
• Usage data: anonymous statistics about how the app is used (e.g. which screens are viewed). We do not link this to your identity unless required for your own data export.

2.3 Information we do not collect

• We do not collect your location.
• We do not access your contacts, photos, calendar, or microphone.
• We do not use third-party advertising trackers.
• We do not sell your data to anyone. Ever.

3. How we use your information

We use your information only to:

• Provide the core app features (saving entries, calculating scores, showing your progress over time).
• Sync your data across your devices when you are signed in.
• Send daily reminders if you turn them on (these are local notifications generated by your device, not by us).
• Generate weekly AI coaching insights (see Section 4 below).
• Allow you to share your scores with people you choose to connect with via Connections (see Section 5 below).
• Process subscriptions via Apple and Google.
• Diagnose and fix technical problems.
• Comply with our legal obligations.

We do not use your information for advertising, profiling, or selling to third parties.

4. AI coaching and Anthropic

Qadr includes an AI coaching feature called "Your Coach" that provides weekly personalised reflections based on your data.

This feature is powered by Anthropic's Claude AI. Approximately once per week, when you request a coaching insight or when one is generated automatically:

• A summary of your recent app data is sent to Anthropic's servers for processing. This summary includes your aggregated pillar scores, prayer completion rates, recurring themes from your reflection text, and your stated yearly goals.
• Your reflection text is summarised on our servers before being sent to Anthropic. We minimise what is shared to only what is necessary for the coach to function.
• Anthropic processes this data to generate a coaching response and returns it to us. We then display it to you in the app.
• Anthropic does not use this data to train their AI models, per their commercial API terms.
• Anthropic retains this data for a limited period (currently 30 days per their API data retention policy) for service improvement and abuse monitoring, then deletes it.

You can read Anthropic's privacy policy at anthropic.com/legal/privacy.

If you do not want your data sent to Anthropic for AI coaching, you can avoid using the "Your Coach" feature or contact us to request that AI coaching be disabled for your account.

5. Connections and shared data

Qadr includes a feature called Connections that allows you to share your progress with people you choose.

How it works:

• Each user has a unique 6-character connection code.
• You can share this code with people you want to connect with.
• They enter your code in their app to send a connection request.
• You must accept the request before any sharing happens.
• Once connected, the other person can see only your weekly pillar score averages and your current streak. Nothing else.
• They cannot see your journal entries, your written reflections, your check-in answers, your name (unless you share it), or any other content.
• You can remove any connection at any time. Removal is silent (the other person is not notified). They immediately lose access to your data.

6. How long we keep your data

• Active accounts: while your account is active, we keep your data so you can access it.
• Deleted accounts: when you delete your account (from Settings → Delete account), all your personal data is permanently deleted from our servers within 30 days.
• Backups: backups are retained for up to 60 days before being permanently overwritten.
• Legal obligations: in some cases we may need to retain certain information (such as billing records) for longer periods as required by UK tax and accounting law.

7. Where your data is stored

Your data is stored on servers operated by Supabase, located in the European Union (Frankfurt region by default). This means your data does not leave the EU under normal operations.

The only exceptions are:

• When AI coaching is used, the data summary is sent to Anthropic's servers (located in the United States) for processing. Anthropic provides appropriate safeguards for international data transfer per UK and EU regulations.
• App Store and Play Store subscription data is processed by Apple and Google on their global infrastructure per their own policies.

8. Your rights

Under UK GDPR you have the following rights:

• Access: request a copy of the personal data we hold about you. You can also export your data directly from the app at any time (Settings → Export my data).
• Rectification: request that we correct any inaccurate data we hold about you.
• Erasure: request that we delete your data. You can do this directly from the app (Settings → Delete all data).
• Restriction: request that we limit how we use your data.
• Portability: request your data in a structured, machine-readable format.
• Objection: object to certain types of processing.
• Withdraw consent: where we rely on your consent, you can withdraw it at any time.

To exercise any of these rights, contact us at hello@techniquetechnologies.com. We will respond within 30 days.

You also have the right to complain to the UK's data protection authority, the Information Commissioner's Office: ico.org.uk.

9. Security

We take security seriously and use the following measures:

• All data is encrypted in transit using HTTPS (TLS 1.2+).
• Account credentials and tokens are encrypted at rest on your device using your device's secure storage (Keychain on iOS, Keystore on Android).
• Our database uses Row Level Security so that each user can only access their own data — there is no way for one user to read another user's content.
• API calls to our AI coaching backend are rate-limited and monitored to prevent abuse.
• We follow industry-standard practices for password storage, session management, and access control.

No system is perfectly secure. If you become aware of a security issue, please contact us immediately so we can address it.

10. Children's privacy

Qadr is not intended for users under the age of 13. We do not knowingly collect data from children under 13. If you believe a child has provided us with personal information, please contact us so we can remove it.

Users between 13 and 17 should review this policy with a parent or guardian.

11. Changes to this policy

We may update this policy from time to time to reflect changes in our practices or for legal reasons. When we make significant changes, we will:

• Update the "Last updated" date at the top of this policy.
• Notify you within the app if the changes affect how your data is used.
• For material changes, give you the option to consent to the new terms before continuing to use the app.

12. Contact

For privacy questions, data requests, or concerns:

If your concern is not resolved, you can contact the Information Commissioner's Office at ico.org.uk/make-a-complaint.

This policy is governed by the laws of England and Wales.